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FAQ - Rules and standards of behaviour

Can't find your question listed below? Don't hesitate to contact our Customer Service at 514 287-8726 or fill out the contact form.

  1. What standards of behaviour must be respected?

    Civic-mindedness has its place in public transport: behaving appropriately is a question of common sense! Read all the details in the Travelling 101 - Safety section.

  2. What are exo's rules?

    Under the Act respecting the Réseau du transport métropolitain (R-25.01), several rules were enacted. To find out more, click here.

  3. What is the honour payment system?

    The honour payment system means that each commuter train user must have a valid pass before entering control areas (railway platforms or on board trains). Failure to comply renders the offender liable to a fine.

Maintenance notice
The website will be unavailable on Wednesday, November 14 from 10 pm to 11:59 pm.