The RTM Laurentides sector provides public transit service by bus and taxibus in the cities of Blainville, Bois-des-Filion, Boisbriand, Deux-Montagnes, Lorraine, Mirabel, Pointe-Calumet, Rosemère, Sainte-Anne-des-Plaines, Saint-Eustache, Sainte-Marthe-sur-le-Lac, Sainte-Thérèse, Saint-Jérôme and Saint-Joseph-du-Lac.
In order to provide better service to low-density residential areas, a taxibus service (booked in advance) is available for certain sectors.
To reserve or modify your commute, you must call at least one hour in advance (two hours for travel in Saint-Benoit or Saint-Hermas), by calling the taxi company that provides the service on the line you wish to use. Note that such commuting is only permitted between different sectors (it is not permitted within a single sector).
Routes and reservations
When booking your reservation, you will have to provide the following information:
The dispatcher will confirm the time at which you will be picked up at your stop. Make sure you are at the stop five minutes early. If you are absent at pick-up time and have not given sufficient advance notice, you become liable for a $25 fine.
Saturday service on statutory holidays. The taxibus driver can give you a transfer, which you can then use to get on a bus, just as you can use a transfer from a bus to get on the taxibus. When you board, you will have to either:
Using the taxibus costs the same as the regular bus service. To determine the fare, refer to the fare schedule. In the PDF schedule, view the list of stops on the line to find out what metropolitan zone is assigned to each of the stops.
The following transit passes can be used to pay for trips by taxibus (note that "six-trip" cards are not accepted):
En tout temps, le RTM Laurentides se réserve le droit de vérifier si vous êtes en possession d’un titre de transport valide au moment de votre déplacement. Pour la carte OPUS chargée d’un titre, la vérification peut être faite à distance. Si vous utilisez le service de taxi collectif sans un titre de transport valide, vous êtes passible d’une suspension de service et d’une amende de 25 $.
At all times, RTM Laurentides reserves the right to verify that you possess a valid transit fare while travelling. In the case of an OPUS card loaded with a fare, this verification may be done remotely. If you use the taxibus service without a valid transit fare, you may have your service suspended and become liable for a $25 fine.
Cycling to work, to school or to parts unknown? The Vélo-bus makes your bike trip easier! Ride the Vélo-bus with your bike free of charge, to and from the stop of your choice, anywhere on the network! Buses are equipped with a bike rack for up to two regular bikes. First come, first served! No reservations required. Maximum of two bikes per bus.
Children's bicycles and tandem bikes are not accepted. No bicycles are allowed inside the bus. To use the bike rack, you must be aged 16 or over, or be accompanied by an adult.
Loading the bicycle
Before the bus arrives, remove all accessories (basket, water bottle, purse, child seat, etc.) from your bicycle. Tell the driver you want to use the bike rack. To secure your bicycle:
Unloading the bicycle
To unload your bicycle:
Are you thinking of travelling as a group? Simplify your travel by purchasing group tickets. Certain conditions apply. Contact our customer service at least 10 days in advance. We can prepare for your outing and make it possible for your entire group to board. The driver will be advised in advance. Ideally, such outings will take place outside of rush hours, or between 9:00 a.m. and 3:30 p.m. or after 7:00 p.m. from Monday to Friday and on weekends.
The fare schedule in effect applies. If you are paying in cash, each person must have the exact fare to pay for his or her trip.
Alerts are sent only in the event of major network disruptions, such as a snow storm or accident that seriously impacts traffic. Subscribe to receive alerts by email.
You can commute by taxi or paratransit bus, depending on your needs and on the resources available at the time you need the service.
Transit is available in the following territories:
An agreement with Oka and Saint-Placide is in place for the residents of these municipalities.
The applicant must meet the two following criteria:
Only the following incapacities are considered for the purposes of determining eligibility:
Types of eligibility and accompaniment
If you are deemed eligible for paratransit services, we will assign you an eligibility and accompaniment type that reflects your current needs. We will take into account your disabilities and, as applicable, your ability to learn to use and to familiarize yourself with public transit.
The person accompanying the paratransit passenger must be responsible, at least 14 years of age and able to provide the user with the support they need throughout their commute. A disabled parent may travel with their children under 14 years. Likewise, any child with a disability under 14 years can travel with a person that is responsible for them (e.g. father, mother).
RTM – Laurentides sector
37 Turgeon Street, 3rd floor
All requests will be kept confidential. All information provided is protected by the Act respecting Access to documents held by public bodies and the Protection of personal information.
Evaluation of admission requests
The request will be analyzed by the admission committee, which is formed by members of RTM Laurentides, by persons with disabilities and by members of the health and social services network. The committee will communicate its decision within 45 days of receiving the request. All committee decisions are effective immediately.
If your request is accepted
You will receive:
En cas de refus
You will receive a letter indicating the committee’s decision to deny your request as well as the reasons why your file was rejected.
If you feel the committee’s decision is unfair, you can apply for a decision review with the Ministère des Transports du Québec (review board).
A change in your situation
If a change in your situation affects the validity of the information provided to the admission committee in your original request, you must notify the admission committee accordingly.
This committee may revise its original decision and adjust the type of admission or accompaniment according to your new situation. The results of the committee's analysis will be communicated to you in writing within 45 days of receiving said new information.
All decisions will be effective immediately, except in the event that the committee cancels your eligibility or restricts your use of the paratransit service. In such cases, the decision will be effective 75 days after the decision is rendered.
To reserve a commute, contact paratransit services
For commutes on:
Reservations can be booked up to two weeks in advance.
A different method applies to metropolitan travel reservations
Please note that our offices are closed on the following statutory holidays:
You must therefore plan your reservations (or cancellations) ahead of time.
Contact us to know our schedule during the Christmas holiday period.
Did you know that you can purchase your monthly passes on our website? Payment by credit card or Paypal is accepted.
Note: Virtual monthly passes are valid from the first to the last day of the validity month. Reservations will be made in accordance with the regular commute reservation policy.
For more details, contact the paratransit call centre.
Here are a few rules that you must follow during your paratransit commute:
École secondaire des Patriotes (Saint-Eustache)
École secondaire Rive-Nord (Bois-des-Filion)
Polyvalente Deux-Montagnes (Deux-Montagnes)
Polyvalente Sainte-Thérèse (Sainte-Thérèse)