As of June 1, 2017, this sector of the Réseau de transport métropolitain (RTM) corresponds to the territory previously served by the CIT Sud-Ouest. Regular transport and paratransit services, transit passes, fares, schedules and other policies will remain the same until further notice.
To serve you better, a taxibus service is available (booked in advance) to supplement the bus service in areas where buses do not run outside peak hours. A sign in the taxi indicates that it is a taxibus.
The municipalities of Beauharnois, Châteauguay and Ville de Léry have taxibus service available. Consult the links to see their respective details.de Beauharnois, Châteauguay et Ville de Léry sont déservis par taxi collectif:
You must be at the stop at least 5 minutes before the time indicated by the taxibus dispatcher, and allow for a 15-minute wait after the scheduled arrival time (to account for the fact that you may be travelling with other users and may not be the first person picked up). Passengers will be picked up and dropped off only at designated bus stops. Smoking in vehicles is prohibited. Drivers are not permitted to accept gratuities.
If you wish to travel using a monthly OPUS card, you must first register the card with the RTM Sud-Ouest office by calling 450 -698-3030.
Reservations, cancellations or changes
Reservations or changes to reservations must be made at least one hour prior to the departure time indicated on the regular schedule. All reservations must be made by the service user; the bus driver cannot, under any circumstances, make a taxibus reservation. When booking the reservation, you will be asked for:
To cancel a reservation, you must call the taxibus service at least 30 minutes before the bus departure time. You must provide your name and the date and time of the reservation you wish to cancel. You will be required to pay a penalty in the event you do not show up at the bus stop without having cancelled your reservation. After 3 infractions, the RTM Sud-Ouest reserves the right to withdraw the privilege of using the taxibus service. People travelling alone at night may request to get off between stops; the taxibus driver will determine the safest place to stop the vehicle, as close as possible to the desired drop-off point.
Rules for commuters
Only RTM Sud-Ouest is authorized to handle passenger complaints about the taxibus service. Complaints may be made in writing to our offices or by telephone at 450 698-3030 (during business hours).
Cycling to work, to school or to discover new places? The Vélo-bus makes your bike trip easier! With a valid travel pass or ticket, you can have your bike carried by the bus, free of charge, to and from the stop of your choice. Buses are equipped with a bike rack for up to two regular, non-motorized bikes. Bikes are not allowed inside the buses. First come, first served! No reservations required. Users must be able to mount and remove their bikes as quickly as possible, without assistance, from the front of the bus or sidewalk. You must be aged 16 or over, or be accompanied by an adult, to use the bike rack. For safety reasons, the bus driver is not allowed to leave their seat to help you. At any time, cyclists may be denied permission to load a bike. The Vélo-bus is offered:
RTM Sud-Ouest is not responsible for bicycle thefts or damages during this service, and reserves the right to change buses in the event of an emergency. Note that there is no guarantee that buses will always be equipped with a bike rack.
Take advantage of free local travel on bus line 20 in the Ville de Beauharnois. Consult current information on tickets available and fares.
Free for children: Children aged 5 and under travel free on our buses when accompanied by an adult with a valid transit pass
Rules for commuters
Disembarking between stop: You can ask the driver to let you off between stops on any of our bus lines. This service is available after dark for people travelling alone. The driver will stop the bus at the safest point, as close as possible to the desired location.
You may be entitled to door-to-door public paratransit. The service is provided by Transport Accès Inc. You can commute by taxi or paratransit bus, depending on your needs and on the resources available at the time you request the service. Consult les eligibility criteria.
Territory servedTransit is available in the following territories:
Reserve, modify or cancel your commute
To register for paratransit services, you will need to fill out a request for admission to paratransit.
Reservations for travel carried out from Tuesday to Saturday inclusively will be received and processed by the dispatching desk until noon on the day before the commute is required. For travel conducted on Sundays and Mondays, reservations are processed before noon on the preceding Friday.
Reservations can be booked with the Reservation Centre:
Travel may only take place within the following periods of time:
Monday to Friday: 7 a.m. to 11 p.m.;
Saturday: 10 a.m. to midnight;
Sunday: 10 a.m. to 11 p.m.
Cancellation: If you are cancelling, you must notify the dispatching service at least one hour ahead of the time arranged. Likewise, should you decide to make your return trip (including on-call return) other than by the service provided by Transports Accès Inc., you will need to contact the dispatching desk to cancel your return trip. This rule also applies to residents living with host families.
Please note that failure to cancel a service properly entails a charge of five dollars ($5.00). Users who fail to settle this charge may have their service suspended by Transports Accès Inc. until the charge is paid.
Off-territory travel: The adapted transport service is provided solely for occasional and justified medical appointments in Salaberry-de-Valleyfield, and provided that the service is not available on territories served by Transport Accès Inc. For such reservations, a copy of the appointment note will be required when the reservation is made.
The fare must be paid at the time of boarding. Payment can be made with:
A monthly pass;
Cash, in the exact amount.
More details on fares.